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Terms & Conditions

TERMS AND CONDITIONS – INCREDIBLE WORKPLACES CERTIFICATION PROGRAM (KSA)

The Incredible Workplaces Certification Program serves as an organization’s initial step toward developing an exceptional workplace environment and provides the opportunity to receive official Incredible Workplaces Certification.

1. AGREEMENT TO TERMS

 

These Terms and Conditions ("Agreement") constitute a legally binding agreement between your organization ("Organization") and IWP Media and Consulting Private Limited (KSA Branch), a legal extension of IWP Media and Consulting Private Limited, India. By submitting an application, making payment, or participating in the Program, you acknowledge that you have read, understood, and agree to be bound by these Terms.

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2. ELIGIBILITY AND AUTHORIZATION

 

The representative acting for the Organization warrants they possess the legal authority to bind the Organization to this Agreement. In accordance with KSA law, the Organization must be licensed to operate within the Kingdom of Saudi Arabia and provide its Commercial Registration (CR) details upon request.

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3. ASSESSMENT PROCESS AND TIMELINES

  • PULSE Audit Form: Must be completed within 14 days of delivery.
     

  • Employee Survey: Requires a minimum 70% response rate within 14 days of launch.
     

  • Survey Integrity: Organizations must ensure employee participation is free from coaching, incentives, or pressure, in compliance with applicable Saudi labor laws and regulations.
     

4. DATA PROTECTION AND PRIVACY (KSA PDPL COMPLIANCE)

 

In accordance with the Saudi Personal Data Protection Law (PDPL) and its applicable implementing regulations:

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  • Consent: Participation in the survey requires explicit, unambiguous consent from employees, where consent is the applicable legal basis for processing.

  • Data Subject Rights: Employees have rights regarding their personal data, including rights to access their data and request correction, completion, or updating of inaccurate or incomplete data, and deletion where applicable under the PDPL.

  • Cross-Border Transfers: As the parent company is located in India, data transferred for evaluation outside the Kingdom of Saudi Arabia will be handled in accordance with applicable Saudi data protection requirements and safeguards for transfers outside the Kingdom.

  • Retention: Survey data and personal identifiers will be destroyed within 12 months of completion, unless a longer retention is required or permitted under applicable Saudi laws, regulations, or legal or tax requirements.

 

5. FINANCIAL TERMS AND TAXATION

  • Currency: All fees are quoted and payable in US Dollars ($).

  • Value Added Tax (VAT): NA 

  • Tax Registration: NA
     

6. INTELLECTUAL PROPERTY RIGHTS

 

All proprietary assessment methodologies, including the PULSE framework and certification logos, are protected under the applicable intellectual property laws of the Kingdom of Saudi Arabia. Certified organizations receive a non-transferable right to use the recognition stamp provided it is not modified or distorted.

 

7. COMPLIANCE AND WITHDRAWAL FEES

 

Non-compliance with assessment timelines or material breach of these terms results in a withdrawal fee of USD 1,000 (plus applicable VAT). This fee represents a reasonable estimate of administrative costs and resource allocation, subject to applicable laws and regulations of the Kingdom of Saudi Arabia.

 

8. LIMITATION OF LIABILITY

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To the fullest extent permitted by KSA law, IWP’s total aggregate liability for any claim shall not exceed the total fees paid by the Organization for the Program. Nothing in these Terms shall exclude or limit liability to the extent such exclusion or limitation is prohibited under applicable Saudi law.

 

9. DISPUTE RESOLUTION AND GOVERNING LAW

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  • Governing Law: This Agreement is governed by the laws and regulations of the Kingdom of Saudi Arabia. 

  • Arbitration: Any disputes shall be finally settled by arbitration under the Arbitration Rules of the Saudi Center for Commercial Arbitration (SCCA). The place of arbitration shall be Riyadh, Kingdom of Saudi Arabia, and the language of proceedings shall be English, unless otherwise agreed by the parties. 

 

10. DIGITAL ACCEPTANCE

 

This document is digitally binding without a physical signature under the applicable electronic transactions laws and regulations of the Kingdom of Saudi Arabia. Saudi Arabia's Electronic Transactions Law provides the legal framework for electronic transactions, signatures, and records. Digital acknowledgment or the initiation of payment constitutes valid legal acceptance, to the extent permitted by applicable Saudi law.

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